Privacy Policy of StellarSphere Hobbies
At StellarSphere Hobbies, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by StellarSphere Hobbies and how we use it. We are committed to protecting your personal data and handling it responsibly.
Information We Collect
We collect various types of information in connection with the services we provide, which include the retail of telescopes, astrophotography equipment, star charts, night sky tours, and astronomy workshops. This information helps us to provide and improve our e-commerce and educational offerings.
- Personal Identification Information: We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or participate in workshops or tours. This may include your name, email address, mailing address, phone number, and payment details.
- Transactional Data: Details about purchases and other transactions you make through our site, including products or services you have purchased.
- Usage Data: Information about how you use our website, products, and services, such as your browsing patterns, search queries, and interactions with our content. This includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
- Communication Data: Any communications you send to us, whether through email, chat, social media, or any other communication platform.
How We Use Your Information
The information we collect is used in various ways to provide and improve our services, and to communicate with you effectively:
- To Provide and Maintain Our Services: This includes processing your orders, managing your account, and providing customer support for products like telescopes and astrophotography equipment, or services like our workshops and night sky tours.
- To Improve and Personalize User Experience: We use information to understand how our users as astronomy enthusiasts, collectively use the services and resources provided on our site. This helps us to tailor our content, product recommendations, and educational materials.
- For Marketing and Promotional Purposes: With your consent, we may use your contact information to send you newsletters, special offers, and information about new products (e.g., star charts), workshops, or events that may be of interest to you.
- For Security and Fraud Prevention: Protecting our site and users from fraud and other illegal activities.
- To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.
Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information in the following situations:
- With Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., payment processing, shipping for products like telescopes), or serving our users, so long as those parties agree to keep this information confidential.
- For Legal Reasons: We may disclose your information when legally required to do so, for example, in response to a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Security of Your Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
StellarSphere HobbiesWestern Islands, Singapore
Singapore, SG